EmerTezora

INR

Australia
Canada
India
New Zealand
United Kingdom
United States

IMPERIAL

products

Our mission is to provide quality and eco friendly innovative products that promote a more sustainable lifestyle .

Shop now

AN ASSORTMENT OF FASHIONABLE JEWELRY OPTIONS AND OTHER STYLISH APPARELS WITH A LUXURIOUS FEEL

Order Cancellation

You can cancel your order within 24 hours of placing it. To cancel, please contact our customer support team immediately with your order number.

Once your order has been shipped, it cannot be cancelled. However, you may return it according to our return policy.

Refund Process

We offer full refunds for products returned in their original condition within 1-5 days of delivery.

Refunds will be processed to your original payment method within 5-7 business days after we receive and inspect your return.

How to Return

To initiate a return:

Contact our support team with your order number
Pack the item securely in its original packaging
Ship the item to the address provided by our team
Keep your tracking number for reference

Refund Timeline

Return window: 1-5 days from delivery
Inspection: 2-3 business days after receipt
Refund processing: 5-7 business days
Bank processing: 3-5 business days (varies by bank)

Return Conditions

To be eligible for a return, items must:

Be in original, unused condition
Include all original packaging and tags
Have proof of purchase
Not be damaged or altered

Non-Returnable Items

The following items cannot be returned:

Personalized or custom-made products
Perishable goods
Intimate or sanitary items
Sale or clearance items

Important: Shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the item is defective or we made an error.

Questions?

If you have any questions about our cancellation and refund policy, please don't hesitate to contact us.

Account

IMPERIAL

products

Cancellation and Refund Policy

Order Cancellation

Refund Process

How to Return

Refund Timeline

Return Conditions

Non-Returnable Items

Questions?

Country/Region

Country/Region

IMPERIAL

products

Cancellation and Refund Policy

Order Cancellation

Refund Process

How to Return

Refund Timeline

Return Conditions

Non-Returnable Items

Questions?